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Need to make a return? 

We got you. If you are not 100% satisfied with your purchase, you can return your order for a full refund (minus return label fees) within thirty (30) days from the date of purchase. The returned items must be in re-sellable condition: unworn, unused, unwashed and in the original packaging with all original tags attached.

Please see below for instructions by region.

United States Returns:

Visit our returns portal to start your return.

Once the item is received by our customer service team a refund will be processed to the orignial payment method on the order.

The amount refunded excludes any outbound shipping paid on the original purchase. Refunds will be issued to the original payment card.

We will credit your card as soon as your return is processed, typically within 3-5 business days after receipt of the merchandise.

Outbound shipping is not part of the refund. 

Product(s) not in the original condition and packaging will be subject to a re-stocking fee of up to 25% of the total amount of the original purchase price.

Canada Returns:

We recommend return shipment(s) be sent with a shipping carrier that offers tracking service such as UPS, FedEx, Canada Post, or Purolator. 

Please note that customers are responsible for outbound shipping costs. 

If you have an equipment piece, Please return to the following address & include the order number in the ATTN line. 

A52 Warehouse Inc.
ATTN: Dakine Returns Order#____
110-2360 192nd St.
Surrey, BC, V3Z 0N2

If you have an apparel piece, please return to the following address & include the order number in the ATTN Line.

SCI Warehouse
ATTN: Dakine Returns Order#___
6580 Millcreek
Mississauga, ON L5N 8B3

Once your return is received and inspected by Dakine's Returns Department (usually within 72 hours of receipt), your refund will be processed and automatically applied to your credit card or original method of payment within 7 business days. 
Depending on your credit company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.

Canadian order exchanges process involves (2) separate transactions. You will need to return the item(s) you want to exchange, and place a new order for the replacement items. 

If we sent you the wrong product by mistake, pleas use the Contact Form.

Still need help?

If your product has a manufacturing defect, please refer to our Warranty Page.

Further questions? Give us a call at 1-573-303-3100 (M-F 9am-4pm CST) or use the Contact Form.


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